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What are probiotics?

A breakthrough in skincare innovation, probiotic extracts are powerful ingredients that help improve the skin’s natural balance. They nourish the skin, enhancing hydration and smoothness while soothing irritation when applied topically. Probiotics are found in the foods we love and the probiotic extracts used in our skincare. We do not use live cultures in any of our skincare formulas—and never have. Since all of our skincare products contain probiotic extracts specifically designed for topical use, they do not require refrigeration.

If you have any questions, feel free to reach out at info@invaincuhealth.com.

Do we use live probiotic cultures?

Great question! In our skincare, we do not use live cultures because they cannot survive the skincare manufacturing process or remain viable on the skin. The good news is, we don’t need live cultures to have a beneficial effect on the skin. The probiotic extracts we use in our formulas are designed for safe topical use and are based on scientific studies to restore the skin’s natural radiance, improve hydration, and soothe irritation. Plus, this means you don’t have to refrigerate your Invaincu Health skincare products!

How do we ensure the efficacy and quality of our probiotics?

We work with experienced bioscience laboratories to bring our customers clean, effective, ingredient-driven skincare. We are highly selective when sourcing our ingredients and only partner with manufacturers who have stringent quality controls and a high level of expertise in this field.

Is Invaincu Health Skincare cruelty-free?

We never have and never will test on animals. We’re proud to be certified cruelty-free.

In what order should I use my products?

We’re here to keep it simple. A general rule of thumb is:

  1. Cleanser
  2. Exfoliant
  3. Toner
  4. Serum
  5. Moisturizer
  6. SPF
  7. Makeup

If you have additional products and aren’t sure when to use them in your routine, send us a message at info@invaincuhealth.com, and a member of our support team will help!

What if I have really sensitive skin?

We got you! Although many of our products are suitable for all skin types, we know how hard it can be to find products that are both effective and gentle. Keeping this in mind, we developed products specifically for our customers with sensitive skin. Our So Gentle Duo is a cleanser and moisturizer combo formulated for sensitive skin.

Where does INVAINCU ship?

INVAINCU ships to all 50 United States, Canada, and Mexico. We can’t wait to be a part of your skincare routine!

I'm having trouble placing my order. What should I do?

We're sorry to hear that and want to help get your order placed ASAP!

A few things to try:

  • Close your browser and start fresh.
  • Purchase through an incognito window.

If you continue to have trouble, email us at info@invaincuhealth.com, and a member of our support team will assist you. You can also contact us via phone to place an order at 1-888-546-9704. Our team is available Monday through Friday from 9 AM - 4 PM PST.

What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition as when you received it.
  • It must be unused and in its original packaging.
  • You’ll also need the receipt or proof of purchase.

To start a return, contact us at info@invaincuhealth.com. If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

For any return-related questions, email info@invaincuhealth.com.

Can't find what you need?

Email us anytime at info@invaincuhealth.com.